Privacy policy
What we collect
Your contact details, your child's first name, year level and learning needs, their learning records (assessments, lesson notes and reports) and payment records. Card payments are handled by Square, and we never see full card numbers. Please don't send medical or diagnosis details through the website form; we can talk about anything relevant in person.
Why
Only to provide tutoring: planning lessons, tracking progress, reporting to you, arranging sessions and invoicing. We never sell or share your details for marketing.
Who can see it
Only Trey and Richelle, the services we use to run the business (such as Google and Square), and authorities if the law requires it or a child's safety is at risk.
Keeping it safe
Records are kept in a secured Google account with two-step verification. When we use AI tools to help prepare lessons or reports, we never enter a child's full name, school or other identifying details.
Photos
We never use photos of children or their work in marketing without separate written permission.
Your choices
You can ask to see, correct or delete your family's information at any time by calling or texting 0407 607 300. Financial records are kept for 5 years, as tax law requires.
Child-safe commitment
Bright Futures Learning is committed to the safety and wellbeing of every child we work with. Our written Child Safe Policy is based on the WA Government's templates for the National Principles for Child Safe Organisations and covers tutor conduct, supervision, communication with families, and how concerns are reported. Sessions take place in a public library room with a window or open door, a parent or nominated adult stays on site, and we communicate with parents rather than privately with children. Both tutors hold or are applying for WA Working with Children Checks, which parents are welcome to sight and verify. To ask for a copy of the policy or raise a concern, call or text 0407 607 300.